Terms Of Service

Last updated: 06 July 2025 | Effective date: 06 July 2025

These Terms of Service (“Terms”) govern your access to and use of the StirTshirt website at stirtshirt.com (the “Site”), our product-on-demand clothing services, and any related features (collectively, the “Services”). By placing an order, creating an account, or otherwise interacting with the Site, you agree to be bound by these Terms and by our Privacy Policy, Payment Policy, and Return & Refund Policy, each incorporated herein by reference.

1. Company Information

StirTshirt
2974 Mansion Ave, Claymont, DE 19703, USA
Phone: +1 (302) 351-8942 | Email: [email protected]
Hours: Mon–Sat, 09:00 – 17:00 EST

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase. By ordering, you represent and warrant that you have the legal capacity to enter into a binding contract.

3. Product Information & Customization

  1. Made-to-Order Apparel – All garments are printed on demand once an order is submitted.
  2. Mock-Ups & Color Accuracy – Digital previews are approximate; minor shade variations can occur due to screen calibration and fabric absorption.
  3. Sizing – Detailed size charts are provided on each product page. You are responsible for verifying measurements before checkout.

4. Pricing, Promotions

  • Currency – All prices are stated in U.S. Dollars (USD).
  • Dynamic Pricing – We may adjust prices at any time; changes do not affect orders already placed.
  • Promotions & Coupon Codes – Promotional offers cannot be retroactively applied to prior purchases.

5. Order Acceptance & Cancellation

  1. Order Confirmation – Your order is an offer to buy; we accept it only after payment is captured and you receive an “Order Confirmed” email.
  2. Fraud & Compliance Screening – All orders pass automated and/or manual review; we reserve the right to cancel and refund any order at our sole discretion.
  3. Customer-Initiated Changes – You may cancel or modify your order within 24 hours of purchase (see Return & Refund Policy for steps). After that window, the order is locked for production.

6. Production, Shipping & Delivery

  • Production Time – 3–5 business days on average.
  • Transit Time – 9–15 business days within the U.S.; international transit times vary by destination.
  • Tracking – A tracking link is emailed once the carrier scans your parcel.
  • Risk of Loss – Title and risk of loss transfer to you upon carrier acceptance. Lost-in-transit claims must be filed within 30 days of the shipping date.

7. Returns, Exchanges & Refunds

A concise summary is below; full details appear in our Return & Refund Policy.

  • Window – 30 days from delivery.
  • Return Shipping – Pre-paid USPS label provided for eligible returns; no restocking fee.
  • Exchanges – One free size or style exchange per order, subject to inventory.
  • Refund Timeline – Initiated within 30 business days after we receive the parcel or verify a manufacturing defect.

8. Payment Terms

We accept PayPal Wallet, Visa, MasterCard, American Express, Discover, and debit cards via PayPal Guest Checkout. All transactions are encrypted via HTTPS and processed by PayPal (PCI-DSS Level 1 compliant). We never store full card numbers. See the Payment Policy for complete details.

9. User Content & Reviews

If you submit product reviews, photos, or other content (“User Content”), you grant StirTshirt a non-exclusive, royalty-free, perpetual, worldwide license to use, display, reproduce, and modify that content for marketing or promotional purposes. You are solely responsible for ensuring that your User Content does not infringe any third-party rights or contain unlawful material.

10. Intellectual Property

All text, graphics, logos, product designs, and software on the Site are owned by StirTshirt or its licensors and are protected by U.S. and international intellectual-property laws. You may not copy, distribute, or create derivative works without our prior written consent.

11. Prohibited Activities

You agree not to:

  • Purchase products for resale without a wholesale agreement.
  • Upload or transmit any content that is unlawful, defamatory, or infringes intellectual-property rights.
  • Use bots, crawlers, or scraping tools to extract data from the Site.
  • Attempt to interfere with the Site’s security or integrity.

12. Disclaimer of Warranties

Except as expressly provided in these Terms, the Services are offered “as is” and “as available.” To the maximum extent permitted by law, StirTshirt disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, StirTshirt shall not be liable for indirect, incidental, consequential, or punitive damages arising from or related to your use of the Services, even if we were advised of the possibility of such damages. Our total liability for any claim shall not exceed the amount you paid for the specific order giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless StirTshirt, its officers, employees, and affiliates from any claim, demand, loss, or damages, including reasonable attorneys’ fees, arising out of your breach of these Terms or violation of any law or the rights of a third party.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law principles. Any dispute that cannot be resolved informally shall be submitted to binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will take place in Wilmington, Delaware, unless the parties agree otherwise.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with a new “Last updated” date. Continued use of the Services after any change constitutes acceptance of the revised Terms.

17. Contact

Questions about these Terms? Email [email protected] or write to the postal address listed above. We’re here to help.